Smith.ai
AI receptionist (with optional human agents) that answers calls, qualifies leads and books appointments.
- Fits
- Small businesses of any trade; law/home services common
- Starting price
Free plan (25 calls/mo); Pro $150/mo
Price status: Verified
Free plan: Yes
Price checked: October 23, 2026
- Pricing source
- smith.ai/pricing/ai-receptionist (opens in a new tab)
Research notes
These notes summarize the vendor's own pricing pages, help docs and site, read on October 23–24, 2026. Prices and plans change, so check the source link before you buy.
Strengths
- The free plan includes 25 real calls a month with no time limit, plus test and simulated calls in Quality Studio. (source)
- Calls that get complicated can go to a live North America-based receptionist, any time. (source)
- Month-to-month, with no long-term contract. (source)
Limitations
- A credit card is required at signup, even for the free plan. Nothing is charged unless you turn on paid options. (source)
- Extra calls are $3.00 each on Free. Pro is $150/month for 75 calls. (source)
- Cancelling needs 30 days' notice. (source)
- The integrations it names (Clio, Filevine, Lawmatics, Calendly, Acuity, Zapier) lean toward legal and general scheduling. No field service software is named. (source)