Ruby

Live US-based virtual receptionists plus chat; the human-answered benchmark against AI receptionists.

Ranking score: 4.1 average across 5 review sites

G2 (opens in a new tab)3.8 out of 512 reviewsas of October 24, 2026
Capterra (opens in a new tab)3.9 out of 511 reviewsas of October 24, 2026
Trustpilot (opens in a new tab)4.6 out of 5854 reviewsas of October 24, 2026
Apple App Store (opens in a new tab)4.8 out of 5338 reviewsas of October 24, 2026
Google Play (opens in a new tab)3.3 out of 57 reviewsas of October 24, 2026

Fits

Small businesses that want humans on the phone

Starting price

From $250/mo (50 receptionist minutes)

Price status: Verified

Price checked: October 23, 2026

Pricing source

ruby.com/plans-and-pricing

Research notes

These notes summarize the vendor's own pricing pages, help docs and site, read on October 23–24, 2026. Prices and plans change, so check the source link before you buy.

Strengths

100% live human receptionists, 24/7, including weekends and holidays. Listed here as a benchmark against AI. (source)
24/7 bilingual answering is available. (source)
No extra fees for activation, onboarding, setup or customization. (source)

Limitations

$250/month buys 50 receptionist minutes. Long after-hours calls burn through that fast. (source)
Every plan is priced by minutes and chats, so a storm week can push you into a bigger plan. (source)

Visit Ruby

ruby.com

Also filed under Answer calls after hours

Full list for answer calls after hours