Avoca
AI agents answer calls, texts and chats 24/7, book jobs into the CRM, run outbound re-engagement, and score CSR calls.
- Fits
- HVAC, plumbing, electrical, roofing; mid-size to multi-location shops (ServiceTitan certified app)
- Starting price
Pricing not public
Price status: Not public
Price checked: October 23, 2026
- Pricing source
- https://www.avoca.ai/ (pricing URL returns 404)
Research notes
These notes summarize the vendor's own pricing pages, help docs and site, read on October 23–24, 2026. Prices and plans change, so check the source link before you buy.
Strengths
- Says it answers calls, texts and chat around the clock and books jobs, and syncs them to the CRM. (source)
- Displays a ServiceTitan Certified App badge. (source)
- Also sells outbound SMS and call drip campaigns (Nurture) and call scoring for managers (Coach). (source)
- Says it is SOC 2 certified. (source)
Limitations
- No public price. The /pricing URL returned 404 when we checked, and the site only offers demos. (source)
- Its featured case study is a large operator: a PE-backed HVAC and plumbing platform that merged nine call centers into one. Small shops should ask about minimums. (source)
- No self-serve trial or free plan is shown. (source)
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avoca.ai