Birdeye

Review management, listings, messaging and AI agents, aimed at multi-location brands.

Ranking score: 4.1 average across 5 review sites

G2 (opens in a new tab)4.7 out of 54,228 reviewsas of October 24, 2026
Capterra (opens in a new tab)4.7 out of 5707 reviewsas of October 24, 2026
Trustpilot (opens in a new tab)3.1 out of 5682 reviewsas of October 24, 2026
Apple App Store (opens in a new tab)4.3 out of 5510 reviewsas of October 24, 2026
Google Play (opens in a new tab)3.9 out of 5277 reviewsas of October 24, 2026

Fits

Multi-location franchises and larger SMBs

Starting price

Pricing not public

Price status: Not public

Price checked: October 23, 2026

Pricing source

birdeye.com/pricing

Research notes

These notes summarize the vendor's own pricing pages, help docs and site, read on October 23–24, 2026. Prices and plans change, so check the source link before you buy.

Strengths

Covers reviews, listings, social, chatbot and marketing automation in one platform. (source)
Pricing is built around number of locations, not seats. (source)

Limitations

No public price. You fill out a form, and pricing depends on locations. (source)
The site is built around multi-location brands, so a single-location shop may be paying for more than it needs. (source)

Visit Birdeye

birdeye.com

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